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All product prices in this site are in Euros and include German VAT (MwSt) at the standard rate.


Shipping costs, within Germany or to most* EU European destinations are shown below.  Orders of 1.000 € or more will enjoy free shipping to mainland addresses within the EU.


For destinations outside Europe, please contact us for a packing and shipping quotation.


Please note that shipments to non-EU destinations may incur customs duties and additional taxes. such possible additional costs are not included and should be discussed with us when you place your order.


Shipping within Europe from Germany is usually by DHL, although other carriers may be used. 


EU destination shipping and packaging charges are as follows:


Small items  = 10 €  (treasure boxes, head gear, tails, single cushions)

Medium items  = 25 €  (stoles, multiple cushions, etc)

Large items  = 45 €  (carpets)


Remember: Orders over 1.000 € will be packed and shipped free of charge to EU destinations.


We endeavour to ship your order as quickly as possible. items in stock will normally be shipped within 2 working days. Estimated delivery dates for customised products or items temporarily out of stock will be advised at the time of order placement.

 

If you are ordering a furst luxury product for a special occasion and need the items for a particular date, please let us know when you place your order.


Note: * European destinations are defined in this website as mainland addresses in Germany, United Kingdom, France, Italy, Spain, Portugal, Belgium, Netherlands, Greece, Austria, Sweden, Denmark, Ireland, Poland, Bulgaria, Hungary, Romania, Latvia, Lithuania, Estonia, Finland, Luxembourg, Malta, Czech Republic, Slovakia, Slovenia.  Please note that overseas dependancies and islands are not considered as mainland addresses and may incur additional shipping charges.

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Contact us

Email to :    contact@furst-luxury.com                          Phone:        +49 177 766 9480    (costumer)

                                                                                                          +41 79 245 50 90   (retailer)   

How to order

If you wish to place a order, please be so kind to send us a short email and we will get back to you as quickly as possible.

We would also be pleased to discuss your special needs and wishes to customise one of our product of even to commission something unique and special just for you..!

Shipping informations

FURST LUXURY products, except furst recycled products, carry a 12 month warranty against manufacturing defects. furst recycled products carry a 180 day warranty against manufacturing defects.


Please note that furst recycled carpets and rugs are intended for domestic use and are not designed for for high wear areas. Cleaning of furst recycled carpets and rugs must be handled professionally. „Powered brush-head“ vacuum cleaners are not recommended. Damage from cleaning or excessive wear are not covered by warranty.

Returns & Exchanges

Payment

FURST LUXURY accept VISA, MasterCard and pre-payment by transfer.

Payment will only be debited at the time of dispatch.

Gift cards

You can buy a FURST LUXURY gift card in Euros, British Pounds or in Swiss Francs.

Please send an email with the recipient‘s name, address and your personal message .

The gift certificate can be send as a printed gift card in a FURST LUXURY packaging or even as a virtual electronic gift card.

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